Performance Improvement Specialist

2 weeks ago


Manchester, United Kingdom The Portfolio Group Full time

The Portfolio Group is looking for an experienced Client Care Manager to join their team in Manchester.

This role involves implementing and maintaining best practices, sharing success stories with global entities, and driving improvements in service delivery, client sentiment, and user engagement of all products.

Key Skills and Qualifications:
  • Strong Management Skills
  • Outstanding Customer Service Skills
  • Excellent Communication Skills
  • Attention to Detail
  • Ability to Prioritise Workload

The estimated salary for this role is £40,000 - £60,000 per annum, depending on experience.



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