Strategic Customer Insights Manager

3 weeks ago


Brighton, Brighton and Hove, United Kingdom 15gifts Full time

At 15gifts, we believe in a more human approach to digital selling. We use sales psychology principles to empower users to make confident purchasing decisions online. Our Virtual Sales Agent seeks to build on our 10 years of experience using LLM technology to create a sales experience that feels truly personal.

We're at a pivotal time in our company's history, moving from our original Guided Selling Engine implementation to a new Virtual Sales Agent. We work with some of the world's leading telecommunications and media brands throughout Europe & the U.S. Our employees enjoy a range of benefits, including on-site changing rooms, showers, and internal bike storage, as well as regular social events and visits from friendly office dogs.

We're seeking a Commercial Analytics Consultant to drive strategic and data-led partnerships across some of our largest customers. The ideal candidate will have 5+ years in an analytics role, 5+ years using SQL in a business environment, and excellent communication skills. They will be proactive, driven, and thrive working in a commercial environment. The salary for this role is estimated to be around £60,000 - £80,000 per year, based on the location and industry standards.



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