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Account Executive

1 month ago

Portsmouth, Portsmouth, United Kingdom The Stepstone Group Full time

Job Overview

We are seeking a skilled Account Manager to strengthen and grow our existing relationships with key clients. As a key member of our Sales department, you will develop a deep understanding of your clients' current and future needs to recommend the best Totaljobs solutions and create both short- and long-term value for our partners through the entire sales process.

Your Responsibilities:

  • Act as the primary point of contact for customers, managing relationships and ensuring their success.
  • Conduct targeted research to identify opportunities and understand client needs, devising customized strategies accordingly.
  • Provide exceptional customer service by promptly addressing and resolving concerns to maintain client satisfaction.
  • Identify and capitalize on upselling and cross-selling opportunities to foster customer growth and revenue generation.
  • Track, assess, and report on client performance metrics to measure effectiveness and inform strategic decision-making.

Qualifications

  • Demonstrated expertise in acquiring new business and cultivating and expanding an account base to drive sales growth.
  • Proven track record in achieving sales targets and KPIs through strategic planning and execution.
  • Exceptional skills in managing and nurturing client relationships, fostering trust and loyalty.
  • Proficiency in Salesforce or similar CRM software to effectively manage client interactions and track progress.
  • Ability to adapt to changes within the business in an evolving market landscape, and a solution-oriented mindset to navigate challenges effectively.

Additional Information

We're a community here that cares as much about your life outside work as how you feel when you're with us. Because your job shouldn't take over your life, it should enrich it. Here are some of the benefits we offer:

  • 29 days holiday allowance + bank holidays
  • Private medical and dental healthcare
  • Pension contribution up to 10%
  • Training and development opportunities
  • Cycle to work scheme
  • Hybrid working model
  • Volunteering days

Our Commitment

Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.