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Technical Support Specialist

1 month ago

Edinburgh, Edinburgh, United Kingdom Franke LLC Full time

We are seeking a skilled Service Engineer to join our team in East Scotland. The successful candidate will be responsible for providing technical support to our customers and resolving ongoing issues in a timely manner.

The ideal candidate will have a strong understanding of the Field Engineer's role and excellent communication skills. They will be able to analyze and prioritize issues, understand when to inform and when to escalate, and demonstrate personal integrity.

The role involves working on a on-call weekend rota for Engineer Technical Assistance and reactive calls, highlighting technical skills gaps, and ensuring adherence to Franke UK Technical Standards and Processes.

As a Service Engineer, you will have the opportunity to work in a collaborative and innovative environment, with professional growth and development opportunities. You will be part of a company committed to excellence and innovation, with a competitive salary and benefits package.

  • Opportunity to work in a collaborative and innovative environment.
  • Professional growth and development opportunities.
  • Competitive salary and benefits package.
  • Be part of a company committed to excellence and innovation.