Young People Support Specialist

2 weeks ago

Islington, Greater London, United Kingdom DePaul Full time

About the Role

As a key member of the Depaul UK team, you will play a vital role in delivering the Youth Hub, an innovative pan-London accommodation service for young people (aged 18-24) who have slept rough or are at risk of doing so. Your primary focus will be on reducing the number of young people sleeping rough across London and quickly moving individuals into appropriate longer-term accommodation.

Working under the direction, guidance, and support of a manager, you will be responsible for a caseload of clients and share responsibility for the safety and well-being of all clients, volunteers, and staff in the service. This role is composed of 7.5 hour shifts on weekends, with postholders required to attend mandatory training on weekdays and complete online training at a time of their choosing, for which they will be paid.

Key Responsibilities

  • You will ensure the safety and well-being of clients in the service, utilizing safeguarding and emergency alert procedures as applicable.
  • You will carry a caseload of clients for whom you will be the named key worker and take joint responsibility with your team members for the well-being and day-to-day support of all clients in the service.
  • You will lead on risk and needs assessments and support planning for your key clients and contribute to ongoing needs and risk assessments of other clients in the service.
  • You will deliver one-to-one and group support opportunities within the accommodation and in the local community aimed at increasing resilience in the clients we work with.

About You

We are looking for an experienced individual who has a proven track record in managing a service in a support setting with a focus on continuous improvement in working with young people with complex mental health needs. You will need to have the following skills and experience:

  • Experience working with the client group.
  • An understanding of the needs of people who have experienced homelessness, poor mental health, substance use.
  • A knowledge and understanding of Risk Assessments and Support Planning.
  • Able to demonstrate a clear understanding of safeguarding requirements and procedures.

In return for working here, you will receive:

  • A comprehensive training package tailored to your needs and role.
  • Flexible working arrangements for suitable roles.
  • 26 days annual leave rising to 30 after five years' service.
  • Family-friendly leave policies, including maternity, adoption, and parental leave, and carers' leave.
  • Auto-enrolment to a pension scheme with employer contributions up to 7% and increasing with service.
  • Employee Assistance Programme and access to the app, offering 24/7 GP appointments, prescription services, health checks, and nutrition advice.
  • Discount vouchers for gym, retail, food, travel, electricals, and more.
  • Cash benefit plan for you and your partner (living with you) and children under 18, covering dental, optical, hospital stays, scans, and more.
  • Death in service (4x base salary).
  • Legal Advice line.

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialize in the provision of services that prevent homelessness, increase the resilience of those we work with, and energise opportunities for employment, education, training, and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester, and Milton Keynes.

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