Young People Support Worker

4 weeks ago


Islington, Greater London, United Kingdom DePaul Full time

About the Role

As a Young People Support Worker, you will be part of a team delivering the Youth Hub, an innovative pan-London accommodation service for young people (aged 18-24) who have slept rough or are at risk of doing so. The focus of the service is to reduce the number of young people sleeping rough across London and quickly move young people into appropriate longer-term accommodation.

Working under the direction, guidance and support of a manager, you will be responsible for a caseload of clients and share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in a positive and successful move on.

Key Responsibilities

  • You will always ensure the safety and wellbeing of clients in the service possible, including using safeguarding and emergency alert procedures as applicable.
  • You will carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the wellbeing and day-to-day support of all clients in the services.
  • You will lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service.
  • You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.

About You

You will have experience in managing a service in a support setting with a focus on continuous improvement in working with young people with complex mental health needs. You will need to have the following skills and experience:

  • Experience working with the client group.
  • An understanding of the needs of people who have experienced homelessness, poor mental health, substance use.
  • A knowledge and understanding of Risk Assessments and Support Planning.
  • Able to demonstrate a clear understanding of safeguarding requirements and procedures.

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within.



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