Young People Support Worker

4 weeks ago

Islington, Greater London, United Kingdom DePaul Full time

About the Role

As an Accommodation Specialist, you will work as part of a team delivering the Youth Hub, an innovative pan-London accommodation service for young people (aged 18-24) who have slept rough or are at risk of doing so. The focus of the service is to reduce the number of young people sleeping rough across London and quickly move young people into appropriate longer-term accommodation. Your work will be underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery. The aim is to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of a manager, you will be responsible for a caseload of clients and share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in a positive and successful move on.

Key Responsibilities

  • You will always ensure the safety and well-being of clients in the service possible, including using safeguarding and emergency alert procedures as applicable.
  • You will carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day-to-day support of all clients in the services.
  • You will lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service.
  • You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.

About You

You will have experience in managing a service in a support setting with a focus on continuous improvement in working with young people with complex mental health needs. You will need to have the following skills and experience:

  • Experience working with the client group.
  • An understanding of the needs of people who have experienced homelessness, poor mental health, substance use.
  • A knowledge and understanding of Risk Assessments and Support Planning.
  • Able to demonstrate a clear understanding of safeguarding requirements and procedures.

In Return for Working Here

  • A comprehensive training package tailored to your needs and role.
  • Flexible working model for suitable roles.
  • 26 days annual leave rising to 30 after five years' service.
  • Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
  • Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service.
  • Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
  • Discount vouchers including gym, retail, food & drink, travel, electricals and more.
  • Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More.
  • Death in service (4x Base salary).
  • Legal Advice line.

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

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