Community Liaison Officer

1 day ago


Evesham, Worcestershire, United Kingdom PACT Full time
Job Overview

Pact is a leading charity that provides innovative services to support prisoners and their families. As a Family Engagement Manager, you will play a crucial role in delivering family-focused casework services and promoting the health and well-being of prisoners, family members, and significant others.

About the Role
  • You will lead the delivery of Pact's family engagement services, ensuring they meet contractual requirements and adhere to operational and security arrangements.
  • Deliver family-focused casework services, including assessments, advocacy, structured interventions, case reviews, and facilitating visits.
  • Manage the Visits Centre and its staff to provide a positive visitor experience.
Aims and Objectives
  • Promote the health and well-being of prisoners, family members, and significant others by delivering effective and responsive family support services.
  • Ensure children, families, and prisoners are treated with dignity and respect, and their voices are heard in the development and delivery of our services.
  • Continuously work to improve continuity of care and support for family members and carers.
About You
  • To succeed in this role, you will have experience working with prisoners and their families in challenging environments.
  • Excellent customer service, IT, organisational, and communication skills are essential.
  • You will also contribute to planning and development of Pact's work, have knowledge of safeguarding/child protection practice, and excellent interpersonal communication skills.
Benefits
  • This full-time equivalent salary of £28,875 per annum translates to £19,250 per annum pro rata actual earnings for 25 hours a week.
  • You will enjoy generous holiday allowance, season ticket loan, cycle-to-work scheme, charity worker discounts, enhanced maternity package, wellness, inclusion, and diversity groups, and blue light card benefits.


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