Financial Recovery Specialist

1 month ago


Evesham, Worcestershire, United Kingdom Rooftop Housing Group Full time

At Rooftop Housing Group, we are seeking a highly skilled and experienced Financial Recovery Specialist to join our team.

About the Role

We are looking for an Income Officer to work closely with our Neighbourhood Officers and take responsibility for the timely and effective recovery of rent arrears, service charges, and sundry debts within a designated area.

Key Responsibilities:
  • Coordinate and manage legal action to recover rent arrears and other debts.
  • Provide a liaison service between the organisation and housing benefit teams across a range of local authorities and with the Department for Work and Pensions.
  • Offer financial inclusion advice, information, and support to customers and provide debt awareness advice.
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