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Income Collections Manager

1 month ago

Evesham, Worcestershire, United Kingdom Blue Octopus Full time

We're recruiting an experienced Income Collections Manager to oversee the recovery of rent arrears, service charges, and sundry debts within our designated areas. As a key member of our team, you will coordinate and manage legal action to recover debt, provide liaison services with housing benefit teams, and offer financial inclusion advice to customers.

About You

To succeed in this role, you'll need strong organisational skills, the ability to meet deadlines, prioritise tasks, and handle multiple cases efficiently. Familiarity with Microsoft Office tools, such as Word, Excel, and Outlook, is essential for documentation and reporting responsibilities.

What We Offer
  • A generous salary of £34,000 per annum
  • A range of benefits, including flexible working, holiday buying and selling scheme, and health cash plan
  • Ongoing training and development opportunities
  • Two days paid volunteering leave per year

If you're passionate about delivering high-quality services and have excellent communication skills, we'd love to hear from you.