Business Liaison Officer

3 days ago


Evesham, Worcestershire, United Kingdom Blue Octopus Recruitment Ltd Full time
Job Overview

We are seeking a dedicated Resident Liaison Officer to join our Asset Investment team at Blue Octopus Recruitment Ltd.

The role involves liaising with residents and contractors, managing customer enquiries, ensuring high levels of satisfaction, and representing the customer voice in project progress meetings.

A key aspect of this position is assisting with data monitoring, handling complaints, and maintaining accurate records to support the team's success.

Key Responsibilities
  • Liaise with residents and contractors to resolve issues and improve services
  • Manage customer enquiries and provide timely responses
  • Ensure high levels of customer satisfaction through effective communication and issue resolution
  • Represent the customer voice in project progress meetings
  • Assist with data monitoring and maintain accurate records
  • Handle complaints and provide suitable resolutions
Requirements

We are looking for a collaborative team player with experience in working with customers, contractors, and other agencies. The ideal candidate should be proactive in solving issues and have excellent communication skills.

Experience in customer service, resident liaison, or a related field is highly desirable.

Benefits

This role offers a comprehensive benefits package including:

  • Flexible working arrangements
  • Holiday buying and selling scheme
  • A day paid leave for your birthday or annual celebration
  • 2 days paid leave to help with a house move once you have completed your probationary period
  • Life assurance
  • Health cash plan, which includes a range of treatments, including dental treatment, physiotherapy, consultation, and 24-hour free confidential helpline
  • Discounted gym membership, fitness classes, or mindfulness apps
  • Online discounts with retail shops, supermarkets, cinema, insurance, and holidays
  • Funded training and sponsored qualifications
  • 2 days paid volunteering leave per year

We estimate the salary for this role to be around £32,500 per annum, depending on experience.



  • Evesham, Worcestershire, United Kingdom Blue Octopus Recruitment Ltd Full time

    About the RoleThis is an exciting opportunity for a Resident Liaison Officer to join our Asset Investment team in Evesham. As part of this role, you will provide efficient customer liaison and administrative support for various projects.You will work closely with residents, contractors, and other stakeholders to ensure that all aspects of the project are...


  • Evesham, Worcestershire, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

    Job DescriptionAt ROSE & YOUNG RECRUITMENT LTD, we are seeking a Landlord Liaison Officer to join our team. As a key member of our team, you will be responsible for providing property management and tenancy support services to landlords and tenants, including coordinating property maintenance, ensuring properties comply with current legislation, and...


  • Evesham, Worcestershire, United Kingdom Rooftop Housing Group Full time

    About the RoleWe are seeking a dedicated Resident Liaison Officer to join our Asset Investment team in Evesham, with travel to or work at our other offices, services, schemes, projects, housing or development locations as dictated by the role.Rooftop Housing Group is a modern, dynamic and flexible social business, aiming to deliver high-quality,...


  • Evesham, Worcestershire, United Kingdom Blue Octopus Recruitment Ltd Full time

    We are a modern, dynamic and flexible social business seeking a dedicated Resident Liaison Officer to join our Asset Investment team in Evesham.The ideal candidate will have excellent communication and organisational skills, with the ability to manage multiple tasks while maintaining a customer-focused approach. You should be a collaborative team player,...


  • Evesham, Worcestershire, United Kingdom Blue Octopus Recruitment Ltd Full time

    Resident Liaison Officer OpportunityWe are seeking a highly motivated and organised individual to join our Asset Investment team in Evesham as a Resident Liaison Officer.In this role, you will play a vital part in providing customer liaison and administrative support for planned, energy efficiency, and cyclical works.Your key responsibilities will include...


  • Evesham, Worcestershire, United Kingdom Rooftop Housing Group Full time

    At Rooftop Housing Group, we are seeking a highly skilled and experienced Financial Recovery Specialist to join our team.About the RoleWe are looking for an Income Officer to work closely with our Neighbourhood Officers and take responsibility for the timely and effective recovery of rent arrears, service charges, and sundry debts within a designated...


  • Evesham, Worcestershire, United Kingdom Blue Octopus Full time

    Blue Octopus is seeking an exceptional Rent Arrears Coordinator to join our team. In this role, you will be responsible for the timely and effective recovery of rent arrears, service charges, and sundry debts within a designated area. You will also provide a liaison service between the organisation and housing benefit teams, as well as offer financial...


  • Evesham, Worcestershire, United Kingdom CV-Library Full time

    Rooftop Housing Group is seeking a skilled Resident Liaison Officer to join its Asset Investment team in Evesham, Worcestershire. The successful candidate will be responsible for liaising with residents and contractors, managing customer enquiries, and ensuring high levels of satisfaction.Key ResponsibilitiesLiaise with residents and contractors to ensure...


  • Evesham, Worcestershire, United Kingdom Blue Octopus Full time

    We're recruiting an experienced Income Collections Manager to oversee the recovery of rent arrears, service charges, and sundry debts within our designated areas. As a key member of our team, you will coordinate and manage legal action to recover debt, provide liaison services with housing benefit teams, and offer financial inclusion advice to...


  • Evesham, Worcestershire, United Kingdom Blue Octopus Full time

    At Blue Octopus, we're seeking a highly skilled Financial Recovery Specialist to join our team. This exciting opportunity offers the chance to work closely with our Neighbourhood Officers, taking responsibility for the timely and effective recovery of rent arrears, service charges, and sundry debts within a designated area.About the RoleThis role involves...


  • Evesham, Worcestershire, United Kingdom Hiredonline Full time £60,000 - £65,000

    About Us: Hiredonline is a leader in the frozen bakery dough sector, offering our products and expertise across all aspects of food service and retail in more than 80 countries worldwide through our 27 plants and 30 sales offices.We are currently searching for a talented National Business Development Manager to join our growing team in the UK & Ireland. This...


  • Evesham, Worcestershire, United Kingdom Woodlands Recruitment Solutions Full time

    Welcome to your new role as Senior Supply Chain Coordinator at Woodlands Recruitment Solutions! In this position, you will play a vital role in supporting our supply chain operations and customer service teams.With a competitive salary of 30,000 + benefits, this is an excellent opportunity to take your career to the next level in the supply chain...


  • Evesham, Worcestershire, United Kingdom Blue Octopus Recruitment Ltd Full time

    About the RoleWe are recruiting for a Resident Liaison Officer to join our Asset Investment team at Blue Octopus Recruitment Ltd.The successful candidate will be responsible for liaising with residents and contractors, managing customer enquiries, and ensuring high levels of satisfaction.You will also assist with data monitoring, handle complaints, and...


  • Evesham, Worcestershire, United Kingdom Blue Octopus Recruitment Ltd Full time

    Job DescriptionWe are seeking a dedicated Resident Liaision Officer to join our Asset Investment team at Blue Octopus Recruitment Ltd.The key responsibilities include liaising with residents and contractors, managing customer enquiries, ensuring high levels of satisfaction, and representing the customer voice in project progress meetings.You will also assist...


  • Evesham, Worcestershire, United Kingdom Blue Octopus Recruitment Ltd Full time

    About the RoleOur client, a forward-thinking social business, is seeking a skilled Development Manager to join their team. This 12-month fixed term contract will be based in Evesham or Gloucester, with occasional travel to other offices and locations.This role requires someone who can work effectively in a dynamic environment, collaborating with colleagues...


  • Evesham, Worcestershire, United Kingdom We Buy Any Car Ltd. Full time

    A Day in the LifeAs a Sales Team Member, you'll embark on a fascinating journey where every day is different. Your primary goal will be to acquire high-quality vehicles from private sellers, ensuring that we continue to deliver exceptional customer experiences.Your typical tasks will include:Contacting customers and arranging viewings.Conducting appraisals...


  • Evesham, Worcestershire, United Kingdom Brusco Food Group Full time

    About the RoleWe are seeking a dedicated and experienced Assistant Technical Manager to join our team at Brusco Food Group. This full-time position is based at our Head Office in Offenham near Evesham and offers the opportunity to work on-site with up to 2 days of remote work per week.The ideal candidate will have demonstrable technical expertise, preferably...


  • Evesham, Worcestershire, United Kingdom We Manage Jobs(WMJobs) Full time

    About We Manage Jobs (WMJobs)We are seeking a highly skilled and motivated individual to fill a part-time receptionist position, working 14 hours a week, Monday and Thursday from 08:30am to 4pm. This role is an excellent opportunity for someone who is looking for a flexible work arrangement and enjoys working in a busy school environment.The salary for this...


  • Evesham, Worcestershire, United Kingdom Blue Octopus Recruitment Ltd Full time

    Job OverviewThe role of a Development Manager is an exciting opportunity to lead and manage the development operations of our client.This fixed-term contract will span 12 months, with a part-time commitment of 30 hours per week, spread across 4 days. The successful candidate will be based in Evesham or Gloucester, with occasional travel to other offices,...

  • Design Coordinator

    4 weeks ago


    Evesham, Worcestershire, United Kingdom Kenton Black Full time

    Architectural Technician/ Design Coordinator Position OverviewKenton Black, a well-established construction business, is seeking a skilled Design Coordinator to join their team in Evesham. This exciting opportunity will provide the successful candidate with the chance to work across multiple sectors, focusing on buildings and civil engineering projects.Key...