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Rent Arrears Resolution Officer

1 month ago


Evesham, Worcestershire, United Kingdom Rooftop Housing Group Full time
About the Role

As an Income Officer, you will be responsible for managing the timely and effective recovery of rent arrears, service charges, and sundry debts. You will work closely with colleagues to ensure that clients receive the support they need to manage their finances.

You will need to leverage your customer service skills to effectively engage and guide a wide range of clients, including those in vulnerable situations.

Key Responsibilities
  • Manage the recovery of rent arrears, service charges, and sundry debts
  • Work closely with Neighbourhood Officers to ensure effective communication with clients
  • Leverage customer service skills to engage and guide clients