Strategic Account Manager EMEA

4 weeks ago

London, Greater London, United Kingdom Trane Technologies Full time
Key Account Manager EMEA Job Description

This role is crucial in identifying, developing, and implementing key-strategic account business strategies that will generate business with different identified accounts as well as newly identified accounts and/or market segments.

Key Responsibilities:
  • Work closely with Regional Sales Managers/Directors, Marketing department, and dealer network to deliver new programs and initiatives that will increase the output from actual accounts as well as capture and sign new accounts.
  • Provide timely analysis, reviews, and proposals in a wide spectrum of key-strategic account business needs.
  • Cultivate and develop a strong partner relationship with internal and external business stakeholders including CRM, marketing, accounting, and others to address in a timely manner all key-strategic accounts business needs.
  • Recommend and implement new business processes that will increase our deliveries to the accounts and increase their retention.
Key Competencies:
  • Business/Customer Development: Takes personal responsibility to achieve business plan and operational objectives. Focuses the organization on efforts that add value for customers and coordinate activities with enterprise, business, and functional leadership.
  • Planning/Organization: Balances short- and long-term planning. Sets priorities and reviews these to changed circumstances; flexible planning ability; Employs effective project management and organization techniques.
  • Communication Skills: Speaks and writes clearly, logically, and to the point. Communicates with ease in different languages. Able to adapt and use different selling styles. Openly shares information in a timely manner.
  • Interpersonal Skills/Alliance Builder: Listens actively to perspectives, needs, and concerns of customers, dealers, and colleagues and takes appropriate actions. Ability to effectively interact with individuals and teams across the organization.
  • Problem-Solving/Decision-Making: Takes a well-ordered approach to solving problems and acts confidently despite obstacles or resistance. Timely decision making.
  • Functional Knowledge/Sales Execution: Demonstrates good understanding of complex business solutions deliveries. Has good knowledge and insight in financial matters and controls. Is analytical and process driven.
Requirements:
  • Bachelor's or master's degree or equivalent work-related experience. Preferably gained in similar industries (refrigerating transport, HVAC).
  • Minimum 5 years of experience in a similar position. Proven sales experience in managing direct sales activities.
  • Proficiency in English and another language from the Scandinavian region is an asset.
  • Proficient in Microsoft Office tools, including MS Office software, Siebel, Tableau, and Oracle.
  • Effective communication and people skills, excellent presentation abilities.
  • Customer-focused, cheerful outlook, purposeful, and action-oriented.
  • Key Account Management expertise.
  • Availability to travel across Europe is required (approx. 60%).

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