Patient Administration Officer

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom GenesisCare Full time

At GenesisCare, we're seeking a dedicated Patient Administration Officer to join our team at our state-of-the-art cancer care centre in Elstree. As a key member of our administrative team, you'll play a vital role in ensuring the smooth processing of patient referrals and appointments, in line with our policies and procedures.

The ideal candidate will possess excellent communication and interpersonal skills, with experience in managing a busy reception area and providing exceptional customer service. You'll work closely with consultants and secretaries to support the patient referral pathway, confirming receipt of referrals and registration for patients referred for radiotherapy and outpatient clinics.

We're looking for someone who is empathetic, organized, and able to work effectively in a fast-paced environment. If you're passionate about delivering high-quality patient care and have a strong relationship-building skills, we'd love to hear from you.

Key Responsibilities:

  • Process patient referrals and appointments efficiently
  • Provide exceptional customer service to patients and visitors
  • Work closely with consultants and secretaries to support the patient referral pathway

What You'll Need:

  • Excellent communication and interpersonal skills
  • Experience in managing a busy reception area
  • Strong relationship-building skills
  • Ability to work effectively in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A supportive and collaborative team environment

About GenesisCare:

GenesisCare is a leading provider of private oncology services in the UK, pioneering a transformation in cancer care. We're committed to delivering high-quality, personalized treatments that enhance patient quality of life, life expectancy, and overall survival rates.

We're passionate about innovation and working together to make great things happen. If you're passionate about delivering exceptional patient care and have a strong desire to make a difference, we'd love to hear from you.



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