Patient Administration Officer
4 weeks ago
At GenesisCare, we're committed to delivering exceptional patient care and innovative treatments. As a Patient Administration Officer, you'll play a vital role in ensuring seamless patient referrals and appointments.
The Role:
You'll be responsible for processing patient referrals, booking appointments, and providing excellent customer care to patients and visitors. This is an exciting opportunity to make a meaningful impact and develop your career in a dynamic and supportive team.
Key Responsibilities:
- Work closely with consultants and secretaries to provide support in the patient referral pathway
- Act as the primary point of contact for patients, ensuring a professional and efficient service
- Confirm receipt of referrals and registration for all patients referred for Radiotherapy and Outpatient clinics
Requirements:
- Excellent verbal and written communication skills
- Previous experience managing a busy reception area
- Experience in a customer-focused environment
- Strong relationship-building skills
- Experience within a diverse range of administrative roles
- Evidence of an empathetic and holistic approach to patient care
- Experience with resolving complaints satisfactorily
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive team environment
- Access to world-class radiotherapy facilities
- A comprehensive employee assistance program
About GenesisCare:
GenesisCare is a leading provider of private oncology services in the UK, pioneering a transformation in cancer care. We're committed to delivering innovative, personalized treatments that enhance patient quality of life, life expectancy, and overall survival rates.
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