Patient Administration Officer

3 days ago


Cambridge, Cambridgeshire, United Kingdom GenesisCare Full time
About the Role

We are seeking a skilled Patient Administration Officer to join our team at GenesisCare UK, a leading provider of private oncology services in the UK. This role is an excellent opportunity to make a meaningful impact and develop your career in a dynamic and innovative environment.

Key Responsibilities

As a Patient Administration Officer, you will be responsible for ensuring all patient referrals are processed and appointments are booked efficiently in accordance with GenesisCare policies. You will also undertake all administrative activities required, providing excellent customer care to patients and visitors attending the Centre.

What You Will Do
  • Work closely with consultants and secretaries to provide support in the patient referral pathway
  • Act as point of contact for all patients, ensuring a professional and efficient service
  • Confirm receipt of referrals and registration for all patients referred for Radiotherapy and Outpatient clinics, as well as Chemotherapy & Diagnostics referrals
What We Offer

At GenesisCare UK, we offer a competitive salary and benefits package, including:

  • 25 days of annual leave, plus bank holidays, and the option to buy more or sell back annual leave
  • Complimentary private medical and dental coverage, access to Employee Assistance Program, and Income Protection
  • Access to our world-class radiotherapy, free to you and your immediate family, if required
  • Secure your future with a competitive Company Contributory Pension Scheme
  • Nurture your mental health and well-being through our well-being community, with access to Babylon Health and Headspace Wellbeing
  • Enjoy hassle-free commutes with free parking at most of our centres
  • Treat yourself with exclusive retail discounts
About Us

GenesisCare UK is a team of over 600 highly trained physicians, healthcare professionals, and support staff operating 14 specialist outpatient cancer centres across the UK. We aim to provide world-class care, offering the latest proven treatments, including advanced diagnostics, medical oncology, radiotherapy, and Theranostics.

We take an integrated approach to cancer care, focusing on treating the whole patient, not just the cancer. Our personalised treatment programmes include wellbeing services in partnership with Penny Brohn UK and exercise medicine, proven to enhance patient outcomes.

We're passionate about innovation and working together to make great things happen. We make significant investments in our employees to provide opportunities for growth, learning, and development within their roles.



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