Membership Experience Lead

2 days ago


London, Greater London, United Kingdom Royal Academy Of Dance Full time

A great opportunity has arisen for a Member Experience Manager to join the team at the Royal Academy of Dance. We are seeking an experienced professional who is passionate about promoting the art of dance and ensuring its development through diverse and inclusive dance education and training programmes.

As a Member Experience Manager, you will be responsible for supporting the development and execution of membership initiatives and policies, managing performance across the membership team, and implementing strategies to acquire, engage, and retain RAD Members. You will also have the opportunity to foster a culture of excellence within the team, manage delegated budgets, and lead on key projects.

This is a fantastic opportunity to join a global leader in dance education and training, with a presence in 85 countries and 36 offices around the world. You will receive a competitive salary of £35,000 per annum, plus a range of benefits including 25 days paid holiday (pro rata), contributory pension scheme, and access to the Perkbox discounts platform.

Requirements:

  • Experience working in a Membership Services role within a professional membership body or organisation of similar scale
  • Ability to analyse and process data accurately, deriving insights for wider business reporting and actions
  • Effective management skills, including the ability to manage a team and lead on key projects

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