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Sales Coordinator
2 months ago
About Us
The Old Course Hotel, Golf Resort & Spa is a renowned 5-star resort in St Andrews, Scotland, offering exceptional guest care and service. As part of Kohler Co., a leading global hospitality provider, we pride ourselves on delivering unforgettable experiences to our guests.
Why Work with Us?
We are a forward-thinking employer committed to developing our people and providing a supportive work environment. Our associates are our top priority, and we believe in empowering them to reach their full potential. With a wide range of training opportunities and a strong leadership team, you'll have the chance to grow and progress in your career.
About the Role
We're seeking a highly motivated Sales Coordinator to join our sales team. As a Sales Coordinator, you will play a key role in contributing to the growth and profitability of the Old Course Hotel, Golf Resort & Spa by providing exceptional service to clients and efficiently handling residential and non-residential conference & events enquiries.
Duties and Responsibilities
- Maintain current knowledge of the resort and surrounding area to provide expert advice to clients.
- Provide clients with accurate rate information and process re-active enquiries & RFPs accurately.
- Compile and send out proposals in Delphi, adhering to an effective chase system.
- Send out contracts and pro-forma invoices in a timely manner.
- Accurately input all reservations into the Delphi and Resort Suite.
- Provide internal departments with accurate information for Corporate & Incentive client activity itineraries.
- Conduct site inspections and booking appointments to support the pro-active sales team.
- Housekeeping and updating of Delphi and client databases.
- Participate in pro-active sales, call days with the pro-active sales team.
- Liaise with the Events Manager and Events Team for a seamless customer transition to contracting and final detail appointments.
About You
You will be a confident, enthusiastic, and driven individual with sales experience. Ideally, you will have experience working within a hospitality setting. You will be a strong communicator and have excellent attention to detail, strong organisational skills, and the ability to remain calm and efficient under pressure.
Benefits
We offer a competitive salary of £28,000, depending on experience, along with a range of benefits, including free on-site parking, lunch meal provided on-site, free fitness and leisure access, and generous discounts in our food and beverage outlets.
Schedule
Monday to Friday, with weekend availability.
Ability to Commute/Relocate
St. Andrews: reliably commute or plan to relocate before starting work.
