Sales Coordinator

1 week ago

Saint Andrews, Fife, United Kingdom Kohler Co. Full time

About Us

The Old Course Hotel, Golf Resort & Spa is a renowned 5-star resort in St Andrews, Scotland, known for its exceptional guest care and commitment to excellence. As part of Kohler Co., a leading global hospitality provider, we pride ourselves on delivering unforgettable experiences to our guests.

Why Work with Us?

We are a forward-thinking employer dedicated to developing our people and providing a supportive work environment. Our associates are our top priority, and we strive to create a culture that fosters growth, learning, and success. With a wide range of training opportunities and a commitment to employee well-being, we offer a unique and rewarding career path.

About the Role

We are seeking a highly motivated and organized Sales Coordinator to join our sales team. The successful candidate will contribute to the growth and profitability of the Old Course Hotel by providing exceptional service to clients and efficiently handling residential and non-residential conference and events enquiries.

Duties and Responsibilities

  • Maintain current knowledge of the resort and surrounding area to provide expert advice to clients.
  • Provide clients with accurate rate information and process re-active enquiries and RFPs accurately.
  • Compile and send out proposals in Delphi, adhering to an effective chase system.
  • Send out contracts and pro-forma invoices in a timely manner.
  • Accurately input all reservations into Delphi and Resort Suite.
  • Provide internal departments with accurate information for corporate and incentive client activity itineraries.
  • Conduct site inspections and booking appointments to support the pro-active sales team.
  • Housekeeping and updating of Delphi and client databases.
  • Participate in pro-active sales call days with the pro-active sales team.
  • Liaise with the Events Manager and Events Team for seamless customer transitions.

About You

We are looking for a confident, enthusiastic, and driven individual with sales experience, ideally in a hospitality setting. You will be a strong communicator with excellent attention to detail, strong organizational skills, and the ability to remain calm and efficient under pressure.

What We Offer

This is an exciting permanent opportunity with a competitive salary of £28,000, depending on experience, and a range of benefits, including free on-site parking, lunch meal provided, free fitness and leisure access, and generous discounts in our food and beverage outlets.

Equal Opportunities Employer

The Old Course Hotel, Golf Resort and Spa is an equal opportunities employer, committed to ensuring that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.

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