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Sales Coordinator

2 months ago


Saint Andrews, Fife, United Kingdom Kohler Co. Full time

About Us

The Old Course Hotel, Golf Resort & Spa is a renowned 5-star resort in St Andrews, Scotland, known for its exceptional guest care and commitment to excellence. As part of Kohler Co., a leading global hospitality provider, we pride ourselves on delivering unforgettable experiences to our guests.

Why Work with Us?

We are a forward-thinking employer dedicated to developing our people and providing a supportive work environment. Our associates are our top priority, and we strive to create a culture that fosters growth, learning, and success. With a wide range of training opportunities and a commitment to employee well-being, we offer a unique and rewarding career path.

About the Role

We are seeking a highly motivated and organized Sales Coordinator to join our sales team. The successful candidate will be responsible for providing exceptional service to clients, handling residential and non-residential conference and events enquiries, and contributing to the growth and profitability of the resort.

Duties and Responsibilities

  • Maintain current knowledge of the resort and surrounding area to provide best advice for clients.
  • Provide clients with accurate rate information and process enquiries and RFPs efficiently.
  • Compile and send out proposals in Delphi, adhering to an effective chase system.
  • Send out contracts and pro-forma invoices in a timely manner.
  • Accurately input reservations into Delphi and Resort Suite.
  • Provide internal departments with accurate information for corporate and incentive client activity itineraries.
  • Conduct site inspections and booking appointments to support the pro-active sales team.
  • Housekeeping and updating of Delphi and client databases.
  • Participate in pro-active sales call days with the pro-active sales team.
  • Liaise with the Events Manager and Events Team for seamless customer transitions.

About You

We are looking for a confident, enthusiastic, and driven individual with sales experience, ideally in a hospitality setting. You will be a strong communicator with excellent attention to detail, strong organizational skills, and the ability to remain calm and efficient under pressure.

Benefits

We offer a competitive salary, a range of benefits, and a supportive work environment. Our benefits include free on-site parking, lunch meal provided on-site, free fitness and leisure access, generous discounts in our food and beverage outlets, and more.

Schedule

Monday to Friday, with weekend availability.

Location

St Andrews, Scotland.