Sales Coordinator

5 days ago

Saint Andrews, Fife, United Kingdom Kohler Co. Full time

About Us

Kohler Co. is a leading global hospitality provider with a reputation for excellence in the industry. Our company prides itself on providing the highest levels of guest care and ensuring that our associates are our number one priority.

Why Work with Us

We are a forward-thinking employer committed to developing our people and providing opportunities for growth and progress. Our company culture is built on the principles of teamwork, innovation, and customer satisfaction.

About the Role

We are seeking a highly motivated and organized Sales Coordinator to join our sales team. The successful candidate will be responsible for providing a quality service to clients, handling re-active residential and non-residential conference & events enquiries, and contributing to the growth and profitability of the company.

Duties and Responsibilities

  • Maintain current knowledge across the resort and surrounding area to provide best advice for all enquiries.
  • Provide clients with accurate rate information.
  • Process all re-active enquiries & RFPs accurately, including reservations by telephone, email & third-party platforms within set parameters.
  • Compile and send out proposals in Delphi.
  • Adhere to an effective chase system, including supporting the pro-active sales team to move the status of bookings.
  • Sending out contracts and pro-forma invoices in a timely manner.
  • Accurate input of all reservations incl bedrooms, meeting space, restaurants, golf & spa into the Delphi and Resort Suite.
  • Provide internal departments with accurate information for the support of Corporate & Incentive client activity itineraries.
  • Conduct site inspections, booking appointments to support the pro-active sales team, within set parameters.
  • Housekeeping and updating of Delphi and client databases.
  • Actively participate in pro-active sales, call days with the pro-active sales team.
  • Liaise with the Events Manager and Events Team for a seamless customer transition to contracting and final detail appointments.
  • Build strong relationships with marketing team to create bespoke client proposals.

About You

You will be a confident, enthusiastic and driven individual with sales experience. Ideally you will have experience of working within a hospitality setting. You will be a strong communicator and have excellent attention to detail, strong organisational skills and the ability to remain calm and efficient under pressure.

Benefits

We offer a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty and FREE fitness access. You will also have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.

Work Location

This is a full-time opportunity, working 40 hours per week. You will be based in St. Andrews and will be required to commute or relocate before starting work.

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