Customer Service Representative

2 months ago

West Midlands Combined Authority, United Kingdom Halfords Group PLC Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our range of motoring and cycling products and services.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Offer expert advice on our products and services, ensuring customers receive the best possible solutions for their needs.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Participate in ongoing training and development to enhance product knowledge and sales skills.

Requirements:

  • Previous experience in a retail sales environment, preferably in the motoring or cycling industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proactive approach to problem-solving and a willingness to learn and adapt to new situations.
  • Availability to work a flexible schedule, including weekends and holidays.

What We Offer:

  • A competitive salary and benefits package, including a discount on our products and services.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with opportunities for career progression.
  • A range of employee benefits, including a health cash plan and access to a financial planning app.

  • Housing Customer Service Representative

    4 weeks ago

    West Midlands Combined Authority, United Kingdom We Manage Jobs(WMJobs) Full time

    Customer Service Excellence in HousingWe are seeking a skilled and passionate Customer Service Representative to join our Housing Hub Team. As a key member of our team, you will provide exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer enquiries and requests regarding...

  • Housing Customer Service Representative

    4 weeks ago

    West Midlands Combined Authority, United Kingdom We Manage Jobs(WMJobs) Full time

    Customer Service Excellence in HousingWe are seeking a skilled and passionate Customer Service Representative to join our Housing Hub Team. As a key member of our team, you will provide exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer enquiries and requests regarding...

  • Housing Customer Service Representative

    1 month ago

    West Midlands Combined Authority, United Kingdom We Manage Jobs(WMJobs) Full time

    Customer Service Excellence in HousingWe are seeking a skilled and passionate Customer Service Representative to join our Housing Hub Team. As a key member of our team, you will provide exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer enquiries and requests regarding...

  • Customer Service Representative

    1 month ago

    West Midlands Combined Authority, United Kingdom Halfords Group PLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales experience to our customers.Key ResponsibilitiesProvide outstanding customer service and sales experience to our...

  • Customer Service Representative

    1 month ago

    West Midlands Combined Authority, United Kingdom Bromford Full time

    About the RoleWe are seeking a skilled Customer Service Advisor to join our contact team at Bromford. As a key member of our team, you will be responsible for handling a high volume of customer calls and digital contacts, providing exceptional service and support to our tenants.Key ResponsibilitiesManage customer calls and digital contacts in a professional...

  • Customer Service Representative

    4 weeks ago

    West Midlands Combined Authority, United Kingdom Halfords Group PLC Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Advisor. As a key member of our retail team, you'll be responsible for delivering exceptional customer service and sales experience to our customers.Key ResponsibilitiesProvide outstanding customer service and sales experience to our...

  • Customer Service Representative

    4 weeks ago

    West Midlands Combined Authority, United Kingdom Halfords Group PLC Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Advisor. As a key member of our retail team, you'll be responsible for delivering exceptional customer service and sales experience to our customers.Key ResponsibilitiesProvide outstanding customer service and sales experience to our...

  • Customer Service Representative

    1 month ago

    West Midlands Combined Authority, United Kingdom Bromford Full time

    About the RoleWe are seeking a skilled Customer Service Advisor to join our contact team at Bromford. As a key member of our team, you will be responsible for handling a high volume of customer calls and digital contacts, providing exceptional service and support to our tenants.Key ResponsibilitiesManage customer calls and digital contacts in a professional...

  • Customer Service Representative

    3 weeks ago

    West Midlands Combined Authority, United Kingdom Halfords Group PLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales experience to our customers.Key ResponsibilitiesProvide outstanding customer service and sales experience to our...

  • Customer Service Representative

    3 weeks ago

    West Midlands Combined Authority, United Kingdom Halfords Group PLC Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales experience to our customers.Key ResponsibilitiesProvide outstanding customer service and sales experience to our...

  • Customer Service Representative

    3 weeks ago

    West Midlands Combined Authority, United Kingdom Halfords Group PLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales experience to our customers.Key ResponsibilitiesProvide outstanding customer service and sales experience to our...

  • Customer Service Representative

    3 weeks ago

    West Midlands Combined Authority, United Kingdom Halfords Group PLC Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales experience to our customers.Key ResponsibilitiesProvide outstanding customer service and sales experience to our...

  • Customer Service Representative

    3 weeks ago

    West Midlands Combined Authority, United Kingdom Publicis Groupe Full time

    Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers through various channels,...

  • Customer Service Representative

    3 weeks ago

    West Midlands Combined Authority, United Kingdom Publicis Groupe Full time

    Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers through various channels,...

  • Customer Service Representative

    3 weeks ago

    West Midlands Combined Authority, United Kingdom Halfords Group PLC Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Advisor. As a key member of our retail team, you'll be responsible for delivering exceptional customer service and sales experience to our customers.Key ResponsibilitiesProvide outstanding customer service and sales support to customersWork...

  • Customer Service Representative

    3 weeks ago

    West Midlands Combined Authority, United Kingdom Halfords Group PLC Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Advisor. As a key member of our retail team, you'll be responsible for delivering exceptional customer service and sales experience to our customers.Key ResponsibilitiesProvide outstanding customer service and sales support to customersWork...

  • Customer Service Representative

    3 weeks ago

    West Midlands Combined Authority, United Kingdom Marshall Harmony Full time

    About the RoleWe are seeking a highly skilled Customer Service Executive to join our team at Marshall Harmony. As a key contact across three distinct brands, you will be the trusted link that customers know they can rely on.Key ResponsibilitiesProvide exceptional customer service, resolving queries and issues in a timely and professional manner.Develop and...

  • Customer Service Representative

    3 weeks ago

    West Midlands Combined Authority, United Kingdom Marshall Harmony Full time

    About the RoleWe are seeking a highly skilled Customer Service Executive to join our team at Marshall Harmony. As a key contact across three distinct brands, you will be the trusted link that customers know they can rely on.Key ResponsibilitiesProvide exceptional customer service, resolving queries and issues in a timely and professional manner.Develop and...

  • Customer Service Representative

    3 weeks ago

    West Midlands Combined Authority, United Kingdom Marshall Harmony Full time

    About the RoleWe are seeking a highly skilled Customer Service Executive to join our team at Marshall Harmony. As a key contact across three distinct brands, you will be the trusted link that customers know they can rely on.Key ResponsibilitiesProvide exceptional customer service, resolving queries and issues in a timely and professional manner.Develop and...

  • Customer Service Representative

    3 weeks ago

    West Midlands Combined Authority, United Kingdom Marshall Harmony Full time

    About the RoleWe are seeking a highly skilled Customer Service Executive to join our team at Marshall Harmony. As a key contact across three distinct brands, you will be the trusted link that customers know they can rely on.Key ResponsibilitiesProvide exceptional customer service, resolving queries and issues in a timely and professional manner.Develop and...