Customer Service Representative

4 weeks ago


West Midlands Combined Authority, United Kingdom Halfords Group PLC Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Advisor. As a key member of our retail team, you'll be responsible for delivering exceptional customer service and sales experience to our customers.

Key Responsibilities
  • Provide outstanding customer service and sales experience to our customers
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience
  • Develop and maintain a thorough knowledge of our products and services to provide expert advice to customers
  • Contribute to the achievement of sales targets and business objectives
What We Offer
  • A competitive hourly rate of £8.64 per hour
  • Opportunities for career progression and professional development
  • A comprehensive training program to develop your skills and knowledge
  • A fun and dynamic work environment with a team of like-minded individuals
  • Discounts on our products and services, including 25% off most of our products in Halfords Retail stores and online
Requirements
  • Experience of delivering great customer service in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Availability to work on a rota basis, including weekends

We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.



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