Customer Service Representative

4 weeks ago


West Midlands Combined Authority, United Kingdom Marshall Harmony Full time
About the Role

We are seeking a highly skilled Customer Service Executive to join our team at Marshall Harmony. As a key contact across three distinct brands, you will be the trusted link that customers know they can rely on.

Key Responsibilities
  • Provide exceptional customer service, resolving queries and issues in a timely and professional manner.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences.
  • Work collaboratively with internal teams to ensure seamless service delivery.
  • Identify and implement opportunities for process improvements, enhancing the overall customer experience.
What We Offer

As a Customer Service Executive at Marshall Harmony, you will enjoy a competitive salary of £26-28k, 22 days' holiday plus bank holidays, and the chance to work with a team that values fresh ideas and innovation.

We are committed to creating a positive and inclusive work environment, where you can grow and develop your skills and expertise.



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