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Customer Service Representative

1 month ago

West Midlands Combined Authority, United Kingdom Halfords Group PLC Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales experience to our customers.

Key Responsibilities
  • Provide outstanding customer service and sales experience to our customers
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience
  • Develop and maintain a thorough knowledge of our products and services to provide expert advice to customers
  • Contribute to the maintenance of a clean and organized store environment
Requirements
  • Previous experience in a retail sales environment, preferably in the automotive or cycling industry
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment and meet sales targets
  • Basic knowledge of car parts and cycle repair is desirable
What We Offer
  • A competitive hourly rate
  • Opportunities for career development and progression
  • A comprehensive training program to develop your skills and knowledge
  • A range of benefits, including discounts on products and services, life assurance, and uniform

We're an equal opportunities employer and welcome applications from all backgrounds. If you're passionate about delivering exceptional customer service and sales experience, we'd love to hear from you.