Customer Service Representative

3 weeks ago


East Midlands, United Kingdom Vistry Group Full time

We are seeking a skilled Customer Service Representative to join our Vistry Services Division team. As a key member of our Contact Centre team, you will play a vital role in delivering exceptional customer experiences across various locations. Your primary responsibility will be to respond to customer enquiries in a timely and efficient manner, ensuring customer satisfaction and loyalty.

Key Responsibilities:

  • Respond to customer enquiries via phone, email, or other communication channels
  • Provide accurate and timely information to customers
  • Resolve customer complaints and issues in a professional and courteous manner
  • Work collaboratively with colleagues to achieve team goals and objectives

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in using technology and software applications

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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