Customer Service Representative
1 month ago
We are seeking a skilled Customer Service Representative to join our Vistry Services Division team. As a key member of our Contact Centre team, you will play a vital role in delivering exceptional customer experiences across various locations. Your primary responsibility will be to respond to customer enquiries in a timely and efficient manner, ensuring customer satisfaction and loyalty.
Key Responsibilities:
- Respond to customer enquiries via phone, email, or other communication channels
- Provide accurate and timely information to customers
- Resolve customer complaints and issues in a professional and courteous manner
- Work collaboratively with colleagues to achieve team goals and objectives
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Proficiency in using technology and software applications
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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