Customer Service Representative

4 weeks ago


West Midlands Combined Authority, United Kingdom Halfords Group PLC Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Advisor. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales experience to our customers.

Key Responsibilities
  • Provide outstanding customer service and sales experience to our customers
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience
  • Develop and maintain a thorough knowledge of our products and services to provide expert advice to customers
  • Contribute to the maintenance of a clean and organized store environment
Requirements
  • Previous experience in a retail sales environment, preferably in the automotive or cycling industry
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment and meet sales targets
  • Basic knowledge of car parts and cycle repair is desirable
What We Offer
  • A competitive hourly rate
  • Opportunities for career development and progression
  • A comprehensive training program to develop your skills and knowledge
  • A range of benefits, including discounts on products and services, life assurance, and uniform

We are an equal opportunities employer and welcome applications from all backgrounds. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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