Software Adoption Strategist

6 days ago


London, Greater London, United Kingdom Cisco Systems, Inc. Full time
Job Summary

This role involves driving software adoption, services utilization, and value realization to ensure successful renewals and growth. Proactive identification and mitigation of renewal risks are crucial to enhance customer retention.

Key Responsibilities
  • Oversight of financial aspects, including revenue, margin, and strategic investment decisions across products and services.
  • Develop and execute adoption plans aligned with customer goals to maximize technology investments and optimize full utilization of our technologies.
  • Mastery of two or more technology architectures.
  • 4 years of delivery experience, preferably in Managed Services, with a solid understanding of software lifecycle practices.
  • Experience fostering strong executive relationships and leading virtual cross-functional teams in a matrix organization.
  • Familiarity with recurring revenue concepts, margin, and attrition.
Requirements
  • $120,000 - $180,000 per year salary estimated based on industry standards.
  • 4+ years of experience in software delivery, preferably in Managed Services.
  • Strong knowledge of software lifecycle practices.
  • Experience working with technology architectures.
  • Ability to build and maintain strong executive relationships.
  • Leadership skills, with experience managing virtual cross-functional teams.
  • Understanding of recurring revenue concepts, margin, and attrition.


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