Hotel Reception and Services Coordinator

2 days ago


London, Greater London, United Kingdom Accor Hotels Full time
Job Summary

We are looking for a highly motivated and detail-oriented Front Desk Clerk to join our team at Accor Hotels. In this role, you will be responsible for providing exceptional customer service, handling daily front desk operations, and ensuring a smooth guest experience.

Main Responsibilities:
  • Process guest arrivals, check-outs, and room changes with precision and accuracy.
  • Manage cash transactions, including personal and traveler's checks, and provide currency exchange assistance.
  • Stay current on accounting policies and procedures, as well as special promotion procedures for loyalty programs and seasonal packages.
  • Foster strong relationships with guests, addressing their concerns, and fulfilling their requests.
Benefits

This role offers a competitive salary of AED 7,500 per month (approx.) and opportunities for career advancement within our company.



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