Customer Service Representative

4 weeks ago


Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time
About the Role

We're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our Business Operations team, you'll play a vital role in delivering exceptional customer service to our business customers.

Key Responsibilities

Provide timely and effective support to our business customers via phone and email
Take ownership of customer queries and resolve issues in a friendly and professional manner
Collaborate with colleagues to identify and implement process improvements

What We're Looking For

We're seeking a motivated and customer-focused individual who is passionate about delivering exceptional service. If you have a strong work ethic, excellent communication skills, and a willingness to learn, we'd love to hear from you.

Why Join Us?

At Octopus Energy, we're committed to making a positive impact on the environment and our customers' lives. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you're looking for a challenging and rewarding role, we'd be delighted to hear from you.

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