Customer Service Investigator
20 hours ago
We are seeking a Complaints Officer to join our team at Pertemps Bristol Commercial Careers. This is a temporary role, lasting three months, with a commitment until 28th February 2025.
Job Summary:This Complaints Officer will be responsible for managing and responding to complaints in a professional and timely manner, ensuring that concerns are addressed fairly and impartially.
Key Responsibilities:- Manage and respond to complaints in accordance with established procedures
- Direct complaints to the relevant department or individual
- Maintain accurate records of all relevant details
- Develop and implement strategies to reduce complaints and improve services
- Proven experience in complaint handling and dispute resolution
- Background in customer service and conflict resolution
- Experience within the education sector, preferably in higher education
- Strong organisational skills and ability to manage multiple tasks efficiently
- Ability to empathise with sensitive situations and individuals
The estimated salary for this role is between £32,000 and £37,000 per annum, based on a temporary assignment.
-
Customer Service Technical Representative
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Total Training Provision Full timeJob SummaryWe are seeking a Customer Service Technical Representative to join our team. As a key member of our support team, you will be responsible for delivering exceptional technical support services to our customers.About the Opportunity:Provide technical assistance to customers through various communication channels.Investigate and resolve technical...
-
Customer Service Liaison
1 day ago
Bath, Bath and North East Somerset, United Kingdom Pertemps Bristol Commercial Full timeAbout the Role">We are assisting our client, a reputable organization in the education sector, in recruiting a temporary Complaints Officer for a three-month assignment.">The primary purpose of this role is to oversee the effective management of complaints, ensuring that all issues are addressed promptly and fairly.">This position requires strong...
-
Customer Complaint Manager
4 days ago
Bath, Bath and North East Somerset, United Kingdom Gi Group Full timeJob Title: Customer Complaint ManagerWe have an exciting opportunity for a Customer Complaint Manager to join our Public Sector client in Bath. The successful candidate will oversee the management of customer complaints, ensuring prompt and professional responses.Key Responsibilities:Conduct thorough investigations into customer complaints, following...
-
Customer Service Representative
4 days ago
Bath, Bath and North East Somerset, United Kingdom ReQuire Consultancy Ltd Full timeWe are seeking an experienced Customer Service Representative to join our services team at ReQuire Consultancy Ltd.This role offers a unique opportunity to work with a high calibre administrator who will provide exceptional service as a primary responsibility, prioritizing customer needs in all interactions and delivering timely, efficient solutions.A salary...
-
Customer Service Representative
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the Role We are seeking a dedicated Customer Service Representative to join our team at Tesco in Bathwick Hill Express. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring that every shopper has a positive and enjoyable experience. The successful candidate will have a passion for...
-
Customer Service Representative
2 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Bath.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet...
-
Customer Service Specialist
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Taylors Full timeJob Overview We are searching for an energetic and enthusiastic customer service specialist to join our team at Taylors. The ideal candidate will have a background in property or be looking to embark on a career within the industry.The Role Our Property Managers play a crucial role in ensuring our landlord and tenant customers receive a...
-
Customer Service Representative
2 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Bath, we are looking for talented individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide support and service.Participate in all...
-
Customer Service Representative
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Bathwick Hill Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues, and contributing to the overall success of the...
-
Customer Service Specialist
3 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Bath, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide top-notch customer service,...
-
Customer Service Representative
2 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Bath, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...
-
Customer Service Representative
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Lidl in Deutschland Full timeServing Our CustomersAs a Customer Assistant at Lidl, you will provide excellent customer service to every customer. This will involve helping them with their queries, efficiently working deliveries, and passionately providing a first-class service.Working in Our StoresOur stores are fast-paced environments where no two shifts are the same. You will keep...
-
Customer Service Representative
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleAs a Customer Service Representative at Tesco, you will play a vital role in ensuring that our customers receive exceptional service and have an enjoyable shopping experience. You will be responsible for serving customers with passion and pride, greeting them with a smile, and providing assistance as needed.We are looking for a team player who...
-
Customer Service Representative
2 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication skills, a strong problem-solving attitude, and the ability to work in a fast-paced environment.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate and...
-
Customer Service Specialist
3 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Bath, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Service Representative
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleAs a Customer Service Representative at Tesco, you will play a vital role in ensuring our customers receive exceptional service. Your primary responsibility will be to provide assistance to customers, answering their queries and resolving any issues they may have.With a strong focus on customer satisfaction, you will work closely with...
-
Customer Service Representative
4 days ago
Bath, Bath and North East Somerset, United Kingdom CV-Library Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service / Returns Administrator to support our commitment to outstanding customer service and efficient handling of returns, product exchanges, and warranty claims.Key Responsibilities:Manage warranty claims, credit notes, and product returns or exchange requests effectively.Arrange and...
-
Customer Service Associate
2 weeks ago
Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Assistant during the Christmas period. As a key member of our sales team, you will be responsible for delivering exceptional customer service, meeting sales targets, and maintaining a clean and organized store environment.Key Responsibilities:• Provide...
-
Customer Service Supervisor
4 days ago
Bath, Bath and North East Somerset, United Kingdom Bill's Restaurants Full time**Job Description:**We are seeking a talented and ambitious Customer Service Supervisor to join our team at Bill's Restaurants. As an Assistant Manager, you will play a key role in leading our front-of-house team to deliver exceptional customer service and driving sales growth.**Key Responsibilities:**Lead by example, demonstrating a positive attitude and...
-
Customer Service Representative
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Crown Paints Full timeAbout the RoleWe are seeking a highly motivated Sales Assistant / Driver to join our team based in Bath. The successful candidate will have excellent communication skills and be passionate about providing exceptional customer service.Key Responsibilities:To provide outstanding customer service and support to customers, both face-to-face and over the phone.To...