Customer Service Liaison
1 day ago
About the Role
">We are assisting our client, a reputable organization in the education sector, in recruiting a temporary Complaints Officer for a three-month assignment.
">The primary purpose of this role is to oversee the effective management of complaints, ensuring that all issues are addressed promptly and fairly.
">This position requires strong communication and interpersonal skills, as well as the ability to work independently with minimal supervision.
">Key Responsibilities
">- To receive and respond to complaints from clients and stakeholders;">
- To investigate and resolve complaints in a fair and timely manner;">
- To maintain accurate records of complaints and responses;">
- To provide excellent customer service and support throughout the complaint process.">
What We Offer
">A competitive hourly rate, based on an annual salary of £30,000 - £35,000, reflecting the importance of this role in supporting our client's operations.
">A flexible working arrangement, with hours of Monday-Thursday, 9:00 am-5:20 pm; Friday, 9:00 am-5:10 pm, to suit your needs.
">Requirements
">Applicants should possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
">A strong understanding of complaint handling procedures and protocols is essential, as is the ability to maintain confidentiality and handle sensitive information.
">Pertemps Bristol Commercial
">We are a leading recruitment agency, dedicated to providing high-quality candidates to meet our clients' needs. Our team of experienced consultants will guide you through the application process and ensure a seamless experience.
-
Field Service Liaison
4 days ago
Bath, Bath and North East Somerset, United Kingdom CV-Library Full timeAbout the RoleWe are seeking a Field Service Liaison to join our team. As a Field Service Liaison, you will be responsible for liaising with clients over the phone, scheduling engineers and arranging service/maintenance jobs.You will also be coordinating field engineers for various tasks and developing your skills and knowledge.This is a varied role that...
-
Customer Service Liaison
1 month ago
Bath, Bath and North East Somerset, United Kingdom Wessex Water Full timeWe're looking for a skilled Customer Case Handler to join our team. As a key member of our customer support team, you will play a vital role in bridging the communication gaps within our customer journeys.Key responsibilities include providing outbound warm voice communication support for scheduling activities as well as operational outcomes when necessary....
-
Customer Service Coordinator
3 days ago
Bath, Bath and North East Somerset, United Kingdom CV-Library Full timeAn excellent opportunity has become available for a skilled Customer Service Coordinator to join our client's thriving business in Wiveliscombe.As the full-time position of customer account administrator, you will be responsible for managing 20 plus client accounts at any one time.Your key duties will include:Client CommunicationAccount Setup and...
-
Customer Service Liaison
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Pertemps Full timePertemps is currently seeking a Complaints Officer to join their team on a temporary basis. The successful candidate will be responsible for overseeing the effective management of complaints, ensuring that concerns are addressed professionally and in a timely manner.This role's primary purpose is to ensure that all complaints are handled efficiently and...
-
Financial Services Liaison
1 day ago
Bath, Bath and North East Somerset, United Kingdom ReQuire Consultancy Ltd Full timeAbout the RoleThis is an exciting opportunity to join one of the South's leading financial planning and investment management firms. As a Client Service Advisor, you will work closely with customers, advisers, and paraplanners to deliver outstanding service and support.The successful candidate will have a strong ability to prioritize customer needs,...
-
Public Sector HR Liaison
7 days ago
Bath, Bath and North East Somerset, United Kingdom cipd.co - Jobboard Full timeCIPD.co - Jobboard, a leading jobboard in the public sector, is seeking a highly organized Public Sector HR Liaison to join their team in Bath. As a key member of the HR team, you will be responsible for delivering exceptional HR services to our stakeholders.Duties and ResponsibilitiesAdministering HR records and ensuring compliance with relevant...
-
Customer Service Representative
4 days ago
Bath, Bath and North East Somerset, United Kingdom ReQuire Consultancy Ltd Full timeWe are seeking an experienced Customer Service Representative to join our services team at ReQuire Consultancy Ltd.This role offers a unique opportunity to work with a high calibre administrator who will provide exceptional service as a primary responsibility, prioritizing customer needs in all interactions and delivering timely, efficient solutions.A salary...
-
Customer Service Representative
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the Role We are seeking a dedicated Customer Service Representative to join our team at Tesco in Bathwick Hill Express. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring that every shopper has a positive and enjoyable experience. The successful candidate will have a passion for...
-
Customer Service Representative
2 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Bath.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet...
-
Customer Service Specialist
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Taylors Full timeJob Overview We are searching for an energetic and enthusiastic customer service specialist to join our team at Taylors. The ideal candidate will have a background in property or be looking to embark on a career within the industry.The Role Our Property Managers play a crucial role in ensuring our landlord and tenant customers receive a...
-
Customer Service Representative
2 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Bath, we are looking for talented individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide support and service.Participate in all...
-
Customer Service Representative
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Bathwick Hill Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues, and contributing to the overall success of the...
-
Customer Service Specialist
3 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Bath, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide top-notch customer service,...
-
Customer Service Representative
2 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Bath, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...
-
Customer Service Representative
4 weeks ago
Bath, Bath and North East Somerset, United Kingdom Lidl in Deutschland Full timeServing Our CustomersAs a Customer Assistant at Lidl, you will provide excellent customer service to every customer. This will involve helping them with their queries, efficiently working deliveries, and passionately providing a first-class service.Working in Our StoresOur stores are fast-paced environments where no two shifts are the same. You will keep...
-
Customer Service Representative
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleAs a Customer Service Representative at Tesco, you will play a vital role in ensuring that our customers receive exceptional service and have an enjoyable shopping experience. You will be responsible for serving customers with passion and pride, greeting them with a smile, and providing assistance as needed.We are looking for a team player who...
-
Customer Service Representative
2 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication skills, a strong problem-solving attitude, and the ability to work in a fast-paced environment.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate and...
-
Customer Service Specialist
3 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Bath, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Service Representative
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Tesco Full timeAbout the RoleAs a Customer Service Representative at Tesco, you will play a vital role in ensuring our customers receive exceptional service. Your primary responsibility will be to provide assistance to customers, answering their queries and resolving any issues they may have.With a strong focus on customer satisfaction, you will work closely with...
-
Customer Service Representative
4 days ago
Bath, Bath and North East Somerset, United Kingdom CV-Library Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service / Returns Administrator to support our commitment to outstanding customer service and efficient handling of returns, product exchanges, and warranty claims.Key Responsibilities:Manage warranty claims, credit notes, and product returns or exchange requests effectively.Arrange and...