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Customer Service Representative
1 month ago
As a Customer Service Representative at Tesco, you will play a vital role in ensuring our customers receive exceptional service. Your primary responsibility will be to provide assistance to customers, answering their queries and resolving any issues they may have.
With a strong focus on customer satisfaction, you will work closely with colleagues to maintain high standards of service quality. You will also be responsible for maintaining store displays, processing transactions accurately, and handling returns efficiently.
The ideal candidate will possess excellent communication skills, both verbal and written, as well as the ability to remain calm under pressure. A passion for delivering great service and working collaboratively as part of a team is essential.
This role offers a competitive hourly rate of £12.02, increasing to £13.15 within the M25 area. Additional payments may apply depending on location and skills. Benefits include 20 days' holiday (rising to 22 after 12 months), flexible working options, and access to wellbeing services. Our colleague networks offer a supportive environment where everyone feels welcome.