Customer Service Representative

4 days ago


Bath, Bath and North East Somerset, United Kingdom Moss Full time
About Moss

We're not just a menswear brand; we're 'Styling individuals for moments that matter.' With over 170 years of experience in tailoring clothes for life as we all live it now, we're committed to delivering exceptional customer service.

As a Sales Associate at Moss, you will be responsible for delivering an exceptional customer experience by actively greeting, listening, and confidently offering individualised advice. You will also have strong product knowledge for all our services and use this towards tailoring the customer experience.

  • Familiarity with cash tills, credit card processing, and inventory management systems.
  • Basic product knowledge involves understanding the features, benefits, and products available in the store.

We offer a competitive salary of £25,000 - £30,000 per annum (dependent on experience), 70% discount across all our stores, and ongoing development opportunities. If you're passionate about delivering exceptional customer service and have a strong interest in fashion, we'd love to hear from you.



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