Customer Service Associate

2 days ago


Bath, Bath and North East Somerset, United Kingdom Marks and Spencer Full time
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Customer Assistant during the Christmas period. As a key member of our sales team, you will be responsible for delivering exceptional customer service, meeting sales targets, and maintaining a clean and organized store environment.

Key Responsibilities:
• Provide excellent customer service, responding to queries and resolving issues efficiently.
• Meet daily sales targets, prioritizing promotions and selling opportunities.
• Maintain a tidy store, ensuring shelves are stocked with products, and facilitating smooth transactions.
• Engage with customers, understanding their needs, making recommendations, and delivering remarkable service.
• Utilize digital tools and communication channels to deliver excellent customer service.
• Plan and manage workload efficiently, taking accountability for tasks.

About Our Team
Marks & Spencer is committed to an active Inclusion, Diversity and Equal Opportunities Policy, starting with our recruitment and selection process. We offer flexible working arrangements and are passionate about promoting diversity in the workplace.

What We Offer
As a valued member of our team, you can expect:
• A competitive salary of £25,000 per annum (based on full-time hours) plus benefits.
• Ongoing training and development opportunities to enhance your skills and knowledge.
• A dynamic and supportive work environment that encourages collaboration and teamwork.

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