Customer Service Associate
2 days ago
FATFACE is a leading fashion brand committed to delivering exceptional customer experiences. We are seeking a talented Customer Service Associate to join our team in providing top-notch service and support to our customers.
**About the Role**
This role involves working in a fast-paced retail environment, where you will be responsible for greeting customers, responding to queries, and resolving issues in a professional and courteous manner. You will also be involved in processing sales, handling deliveries, and maintaining a clean and organized store environment.
**Requirements**
To succeed in this role, you will need excellent interpersonal and communication skills, as well as a positive can-do attitude. Experience in a customer-facing environment is desirable but not essential. You will be expected to work productively in a high-pressure environment and take initiative when required.
**Benefits**
We offer a competitive salary of £25,000 per annum, plus a generous monthly discount allowance and access to our online platform Perkbox. You will also receive dental insurance, a pension scheme, and EAP support around the clock. Additionally, you will be eligible for sick pay allowances and sabbatical leave in line with service.
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