Customer Service Associate

3 weeks ago


Bath, Bath and North East Somerset, United Kingdom ENGINEERINGUK Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate in one of our retail stores. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.

Job Description

The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for providing high-quality customer service, handling sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Process sales transactions accurately and efficiently, using point-of-sale systems and handling cash, credit card, and mobile payments
  • Maintain a clean and organized store environment, adhering to company standards for visual merchandising and store appearance
  • Work collaboratively with colleagues to achieve sales targets and maintain a positive store atmosphere
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to lift up to 25 pounds and stand for long periods
Benefits

We offer a competitive salary of $40,000 per year, plus benefits, including health insurance, paid time off, and opportunities for career advancement.

In addition to a rewarding work environment, you will also enjoy:

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life's moments, big and small
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds


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