Customer Service Supervisor
2 days ago
**Job Description:**
We are seeking a talented and ambitious Customer Service Supervisor to join our team at Bill's Restaurants. As an Assistant Manager, you will play a key role in leading our front-of-house team to deliver exceptional customer service and driving sales growth.
**Key Responsibilities:**
- Lead by example, demonstrating a positive attitude and commitment to delivering excellent customer service.
- Manage and motivate a team of staff to achieve high standards of performance and customer satisfaction.
- Ensure the restaurant is consistently clean and well-maintained, with a focus on health and safety.
- Monitor and manage customer feedback, identifying areas for improvement and implementing changes.
**Requirements:**
- Proven experience in a Customer Service Supervisory role or equivalent.
- Excellent leadership and communication skills.
- Ability to work effectively under pressure and make sound decisions quickly.
- Strong knowledge of hospitality industry trends and best practices.
**Salary:**
£30,000 - £40,000 per annum (dependent on experience).
**Benefits:**
- Industry-leading benefits package, including Wagestream, Mental Health counselling sessions, and access to online courses.
- Ongoing training and development opportunities.
- Regular social activities and team-building events.
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