Customer Service Manager
6 days ago
Are you a motivated and enthusiastic individual looking for a new challenge? We are seeking a highly skilled Store Supervisor to join our team at The White Company.
In this role, you will be responsible for leading and motivating a team of sales assistants to deliver exceptional customer service and achieve sales targets. You will also work closely with the management team to maximize profit while maintaining the brand image.
Key Responsibilities- Supervise the training, development, and motivation of staff
- Ensure that the team is dealing with all customer queries and complaints in a timely and efficient manner
- Awareness and supervision of the store presentation
- Ensure all administrative procedures are performed
- Responsibility for holding keys to the store
- A competitive salary of £25,000 - £30,000 per annum
- 50% discount on our products
- 23 days holiday rising to 25 during service
- In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually
- Perkplace Benefits Platform – offering a variety of discounts across wellbeing and lifestyle
- Automatic enrolment into the Group Personal Pension scheme
- Following successful probationary completion, you'll be covered by our life assurance plan
- Social - Christmas party/social events throughout the year
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