Customer Service Operations Manager
6 days ago
About the Role
We are seeking an experienced Hospitality Supervisor to join our team at the University of Bath. As a key member of our Hospitality Operations department, you will play a vital role in ensuring that our customers receive exceptional service and experience.
Key Responsibilities:
- Supervise and support junior staff members to deliver high-quality customer service.
- Manage rota operations, ensuring adequate coverage for peak periods.
- Maintain strict adherence to health and safety/food hygiene standards, financial regulations, and licensing laws.
- Set up and provide exceptional service for catering events and functions.
What We Offer:
- A competitive salary of £25,433 per annum.
- An excellent employer contributory pension scheme.
- Generous annual leave allowance with additional discretionary days.
- Flexible working arrangements to suit your needs.
- A wide range of personal and professional development opportunities.
- Relocation assistance, visa reimbursement, and interest-free loans available for eligible candidates.
Requirements:
- Proven experience in supervising teams and delivering exceptional customer service.
- Knowledge of relevant health and safety regulations, licensing laws, and operational procedures.
- Excellent communication and interpersonal skills.
- Ability to work calmly under pressure, particularly during peak periods.
The University of Bath is committed to creating a diverse and inclusive environment.
We celebrate difference, respect individuality, and promote equal opportunities for all. If you're passionate about delivering exceptional customer service and have a keen eye for detail, we encourage you to apply for this exciting opportunity.
-
Customer Service Manager
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Disclaimer: ANY-Web Ltd. Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service to our students and stakeholders.Key Responsibilities:Manage and coordinate all aspects of customer service, including responding to queries,...
-
Food Service Operations Manager
20 hours ago
Bath, Bath and North East Somerset, United Kingdom Chartwells Full timeJob Title: Food Service Operations ManagerAbout Us: Chartwells is a leading provider of catering services to schools and educational institutions. We are passionate about delivering exceptional food and world-class customer service.Job Summary: We are seeking an experienced Food Service Operations Manager to oversee our catering operations for Chartwells on...
-
Customer Service Specialist
2 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Bath, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide top-notch customer service,...
-
Customer Service Advisor
1 month ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Advisor to join our retail team in Bath, United Kingdom, and deliver exceptional customer service and support the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...
-
Customer Service Associate
1 month ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Customer Service Associate to provide outstanding customer service and support the store's operations in Bath, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation and...
-
Customer Service Specialist
2 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Bath, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Service Specialist
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom ENGINEERINGUK Full timeAs a Customer Assistant, you will be at the forefront of delivering an exceptional shopping experience for our customers. Key Responsibilities include: • Delivering a great shopping experience for customers, prioritizing their needs above all else. • Championing new ways of working within stores, embracing change and innovation with an open and...
-
Customer Service Representative
1 month ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Bath, we are looking for talented individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide support and service.Participate in all...
-
Customer Service Liaison
3 weeks ago
Bath, Bath and North East Somerset, United Kingdom Wessex Water Full timeWe're looking for a skilled Customer Case Handler to join our team. As a key member of our customer support team, you will play a vital role in bridging the communication gaps within our customer journeys.Key responsibilities include providing outbound warm voice communication support for scheduling activities as well as operational outcomes when necessary....
-
Customer Service Manager
6 days ago
Bath, Bath and North East Somerset, United Kingdom The White Company Full timeAre you a motivated and enthusiastic individual looking for a new challenge? We are seeking a highly skilled Store Supervisor to join our team at The White Company.In this role, you will be responsible for leading and motivating a team of sales assistants to deliver exceptional customer service and achieve sales targets. You will also work closely with the...
-
Customer Service Representative
1 month ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Bath.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet...
-
Customer Service Representative
1 month ago
Bath, Bath and North East Somerset, United Kingdom Imperial Sports Ground Full timeWe are seeking a Customer Service Assistant to join our team at Imperial Sports GroundAs a Customer Service Assistant, you will be responsible for providing excellent customer service by engaging with customers in a friendly manner, preparing and serving a variety of beverages, maintaining cleanliness and tidiness of the bar area, handling cash transactions,...
-
Customer Service Representative
2 months ago
Bath, Bath and North East Somerset, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking enthusiastic and dedicated individuals to join our team at beBee Professionals in Bath. As a Team Member, you will play a vital role in delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide top-notch service to customers, addressing their queries and concerns.Participate in all aspects...
-
Customer Service Team Leader
1 month ago
Bath, Bath and North East Somerset, United Kingdom CV-Library Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Leader. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesProvide friendly and...
-
Operations Manager
2 days ago
Bath, Bath and North East Somerset, United Kingdom CV-Library Full timeMego Employment is proud to offer a fantastic opportunity to work in a thriving bakery located in the historic city of Bath. We're on the hunt for passionate leaders to assist in running a successful business.The Role:As an Operations Manager, you'll work closely with the Bakery Manager to lead a talented team, ensuring smooth operations and exceptional...
-
Fitness Coach
6 days ago
Bath, Bath and North East Somerset, United Kingdom Leisure (Operations) Full timeAbout Our Leisure Operations TeamAt Places for People, we're committed to building strong, vibrant communities through our leisure operations. As a Personal Trainer, you'll play a key role in helping our members achieve their health and wellness goals.Your Role Within Our TeamYou'll be responsible for delivering tailored fitness training and providing...
-
Customer Service Representative
1 month ago
Bath, Bath and North East Somerset, United Kingdom Jones Bootmaker Full timeWe are seeking a Customer Service Representative to join our team at Jones Bootmaker in Bath. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and providing expert advice on shoe care and accessories.Key Responsibilities:Deliver exceptional customer service and ensure a positive shopping experience...
-
Customer Experience Manager
6 days ago
Bath, Bath and North East Somerset, United Kingdom Kaplan International Languages (Aspect International Language Academies Ltd) Full time**About This Role**Kaplan International Languages is seeking an experienced Customer Experience Manager to lead our student services team. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, managing student administration, and ensuring compliance with regulatory requirements.**Responsibilities**-...
-
Catering Service Manager
19 hours ago
Bath, Bath and North East Somerset, United Kingdom Chartwells Full timeChartwells is recruiting an experienced Catering Service Manager to lead our catering and service operations on a part-time basis. As a key member of our team, you will be responsible for ensuring that our kitchens and service counters run smoothly and efficiently, providing high-quality meals to our customers.The ideal candidate will have a strong...
-
Customer Service Specialist
6 days ago
Bath, Bath and North East Somerset, United Kingdom Taylors Full timeJob Overview We are searching for an energetic and enthusiastic customer service specialist to join our team at Taylors. The ideal candidate will have a background in property or be looking to embark on a career within the industry.The Role Our Property Managers play a crucial role in ensuring our landlord and tenant customers receive a...