Customer Service Manager

3 days ago


Bath, Bath and North East Somerset, United Kingdom Disclaimer: ANY-Web Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Manager to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service to our students and stakeholders.

Key Responsibilities:

  • Manage and coordinate all aspects of customer service, including responding to queries, resolving issues, and providing support to students and staff.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work closely with other departments to ensure seamless communication and collaboration.

Requirements:

  • Proven experience in customer service, preferably in a similar industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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