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Strategic Customer Engagement Lead

2 months ago


London, Greater London, United Kingdom Amazon Full time
About the Role

Amazon is seeking a highly skilled and experienced professional to join our Strategic Customer Engagements (SCE) team as a Strategic Customer Engagement Lead. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS in the Public Sector, and establish AWS as their key cloud technology provider.

Key Responsibilities
  • Lead negotiations and customer closure for strategic, large, complex or highly competitive deals.
  • Develop and shape the overall deal strategy and structure to meet customer business outcome and goals.
  • Contribute to developing AWS's value proposition and solutions.
  • Drive revenue growth and Cloud adoption.
  • Closely collaborate with key stakeholders across the organization for APJ regional public sector sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.).
  • Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities.
  • Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes.
  • Develop strategies for pricing and discounts; effectively communicate and identify deal blockers.
  • Lead or support presentation of deal proposals to Customers.
Requirements
  • At least 10+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure.
  • 8+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals.
  • Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience).
Preferred Qualifications
  • Knowledge of public sector business.
  • Advanced degree or equivalent relevant experience.
  • Knowledge of AWS products and services.
  • Excellent written and verbal communication skills.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.