Guest Relations Receptionist
1 month ago
Platinum Recruitment is partnering with a luxury wellness resort in Bridport to find a skilled Guest Relations Receptionist to join their growing team.
Key Responsibilities:
- Deliver exceptional guest experiences through personalized service and attention to detail.
- Collaborate with the Guest Relations Manager to ensure seamless operations and high-quality service standards.
- Lead and assist with guest tours and experiences, showcasing the resort's amenities and services.
- Consult with guests to understand their needs and preferences, providing tailored solutions to exceed their expectations.
Requirements:
- Previous experience in hotel reception or guest relations, with a passion for delivering exceptional customer service.
- Strong communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Ability to work in a dynamic and creative environment, with a focus on continuous improvement and innovation.
What We Offer:
- A competitive salary of up to £29,000 per annum.
- A unique opportunity to work in a luxury wellness resort, with a focus on delivering exceptional guest experiences.
- A dynamic and creative work environment, with opportunities for growth and development.
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