Luxury Hotel Guest Services Specialist

3 weeks ago


Bridport, Dorset, United Kingdom Platinum Recruitment Consultancy Full time

Role Overview:

We are seeking an experienced Senior Hotel Receptionist to join our Guest Relations Team at a luxury wellness resort in Bridport. As the first point of contact for guests, you will be responsible for ensuring they have a truly unforgettable experience.

Key Responsibilities:

• Manage guest requirements from initial enquiry to the end of their stay

• Utilize expert knowledge of each bespoke room to guide customers and ensure they make the best purchasing decisions

• Work with the Guest Relations Manager and hospitality team to deliver an unrivalled experience

Package Highlights:

• Salaries up to £30,000 per annum (depending on experience)

• Opportunities to achieve a 10% bonus with agreed KPI's

• 40 hour working week

• Optional health insurance and wellness package

About the Client:

Our client is a Luxury Wellness Resort spanning one hundred acres of working farmland in Bridport. They offer a unique experience with fine dining, a vineyard tour, and self-catered escapes surrounded by nature.

What's Involved:

As a Senior Hotel Receptionist, you will be responsible for ensuring guests have an exceptional stay, tending to their needs so they can truly relax and enjoy themselves in the beautiful surroundings.



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