Luxury Hotel Guest Services Specialist
3 weeks ago
Role Overview:
We are seeking an experienced Senior Hotel Receptionist to join our Guest Relations Team at a luxury wellness resort in Bridport. As the first point of contact for guests, you will be responsible for ensuring they have a truly unforgettable experience.
Key Responsibilities:
• Manage guest requirements from initial enquiry to the end of their stay
• Utilize expert knowledge of each bespoke room to guide customers and ensure they make the best purchasing decisions
• Work with the Guest Relations Manager and hospitality team to deliver an unrivalled experience
Package Highlights:
• Salaries up to £30,000 per annum (depending on experience)
• Opportunities to achieve a 10% bonus with agreed KPI's
• 40 hour working week
• Optional health insurance and wellness package
About the Client:
Our client is a Luxury Wellness Resort spanning one hundred acres of working farmland in Bridport. They offer a unique experience with fine dining, a vineyard tour, and self-catered escapes surrounded by nature.
What's Involved:
As a Senior Hotel Receptionist, you will be responsible for ensuring guests have an exceptional stay, tending to their needs so they can truly relax and enjoy themselves in the beautiful surroundings.
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