Senior Guest Experience Coordinator

4 weeks ago


Bridport, Dorset, United Kingdom PLATINUM RECRUITMENT CONSULTANCY LIMITED Full time

Role: Senior Guest Experience Coordinator


Platinum Recruitment Consultancy Limited is partnering with a high-end wellness resort to recruit an experienced Senior Guest Experience Coordinator. The successful candidate will be responsible for ensuring a unique experience for guests, managing rooms and revenue in a luxury setting.


Responsibilities:



  • Checking guests in and out, becoming an expert with the CRM system
  • Managing room allocations, becoming an expert on available options
  • Collaborating with the Guest Relations Manager and hospitality team to deliver an exceptional experience

What to Expect:


As a Senior Guest Experience Coordinator, you will be the first point of contact for all guests, setting the tone for a memorable experience. You will work in a dynamic and creative environment, leveraging your previous hotel reception or guest relations experience to deliver an unrivalled experience.


Requirements:


Experience in a similar role, with a natural flair for hospitality and a passion for delivering exceptional guest experiences. Strong communication and interpersonal skills, with the ability to work effectively in a team environment.


About the Role:


This is an exciting opportunity to join a luxury wellness resort and contribute to delivering an unforgettable experience for guests. If you are passionate about hospitality and have a strong work ethic, we encourage you to apply.



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