Senior Hotel Receptionist

1 month ago

Bridport, United Kingdom Platinum Recruitment Consultancy Full time

Role: Senior Hotel Receptionist
Location: Bridport
Employer: Luxury Wellness Resort
Salary: up to £30,000 per annum

Platinum Recruitment is working in partnership with an exciting, high end wellness resort in Bridport (West Dorset) who are recruiting an experienced Senior Hotel Receptionist to join their growing Guest Relations Team.

What's in it for you?

As a Senior Hotel Receptionist in the Guest Relations Team, you will be responsible for ensuring that guests have a truly unforgettable experience whilst at the retreat; this will be a varied role, but experience managing rooms and revenue in a luxury setting is essential to be successful in this role.

You will be the first point of contact for all guests on site and will set the tone for a truly unique experience, so a natural flare and passion for hospitality is a must. If you thrive in a dynamic and creative environment where you can use your previous hotel reception or guest relations experience, this is an ideal role for you.

Responsibilities will include working with the Guest Relations Manager and the wider hospitality team to deliver an unrivalled experience, including but not limited to:

  • Checking guests in and out, becoming an expert using the CRM system
  • Managing room allocations, becoming an expert on the options available for guests
  • Leading and assisting with guest tours and experiences delivered on site
  • Consult with guests, ensuring they have an exceptional experience acting as a primary point of contact
  • Liaise and work with the wider hospitality and operations team to ensure the operational success of the business

Package

  • Salaries up to £30,000 per annum (depending on experience)
  • Opportunities to achieve a 10% bonus with agreed KPI's
  • 40 hour working week
  • Optional health insurance and wellness package

Why choose our Client?

Our client is developing a truly unique experience for their customers where they can experience everything from fine dining with a team of personal chefs, to a self-catered escape from everyday life surrounded by nature (and everything that comes with it). Customers will be able to spend their time unwinding in their own way whether that be Yoga, a Vineyard tour or simply a remote walk in the wilderness.

What's involved?

Our client is a Luxury Wellness Resort spanning one hundred acres of working farmland in the picturesque location of Bridport, boasting their own vineyard, livestock, and wellness products. As a Senior Hotel Receptionist, you will be responsible for ensuring that guests have an exceptional stay, tending to their needs so they can really relax and enjoy themselves in the beautiful surroundings.

You will be responsible for managing guest requirements from the initial point of enquiry, all the way through to the end of their stay to deliver an unforgettable experience. You will use your expert knowledge of each bespoke room, and your previous hotel reception experience to guide customers and ensure they make the best purchasing decisions for them, and their stay.

This role will suit an experienced receptionist who is ready to take on a wider range of responsibilities, stepping into a role which will allow you to show your passion for hospitality.

If the thought of leading a farm or vineyard tour, followed by a wine tasting experience sounds like a fantastic day at work, then our client can offer you a truly unique opportunity.


Sound like the role for you?

Then we would love to hear from you
Click Apply Now and one of the team will be in touch to discuss this Senior Hotel Receptionist role in Bridport.

Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.


Consultant: Dan Linehan
Job Number: DL928777 / INDCARE
Job Role: Senior Hotel Receptionist
Location: Bridport

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

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