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Property Services Coordinator

2 months ago

Cambridge, Cambridgeshire, United Kingdom Marlowe Software, Risk and Compliance Full time
About the Role

We are seeking a highly skilled Property Services Administrator to join our team at Marlowe Software, Risk and Compliance. As a Property Services Administrator, you will play a vital role in providing exceptional customer service and support to our clients across the UK.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, and other communication channels.
  • Log and resolve customer issues and queries in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless service delivery and resolve complex issues.
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty.
  • Work closely with colleagues to achieve team goals and objectives.

Requirements:

  • Previous experience in a customer-facing role, preferably in a property services or facilities management environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
  • High levels of attention to detail and problem-solving skills.
  • Proficiency in Microsoft Office, including Word and Excel.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment with a team of experienced professionals.
  • The opportunity to work with a leading software, risk, and compliance company, making a real impact on our clients' businesses.