Property Manager

1 month ago


Cambridge, Cambridgeshire, United Kingdom Countrywide HQ Full time
Job Title: Property Manager

We are seeking a highly skilled Property Manager to join our team at Countrywide HQ. As a Property Manager, you will be responsible for managing a portfolio of properties across various brands, building relationships with internal colleagues and customers, and providing exceptional customer service.

Key Responsibilities:
  • Coordinating repairs and maintenance, liaising with tradespeople and contractors, and keeping customers informed.
  • Organizing safety inspections and managing remedial works.
  • Liaising with landlords following regular property visits.
  • Assisting customers with general tenancy queries.
  • Carrying out weekly partnership calls with colleagues and welcome calls with new customers.
  • Providing a first-class service to maximize customer retention.
  • Ensuring personal and team deadlines are met, service levels maintained, and KPIs achieved.
Requirements:
  • Strong customer service skills and confident communication.
  • Ability to stay calm under pressure.
  • Excellent negotiation and influencing skills.
  • Excellent planning and organizational skills.
  • Good analytical ability.
  • Good team player.

Connells Group is an equal opportunities employer and welcomes applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.



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