Service Delivery Lead
1 day ago
We are seeking a seasoned Service Delivery Manager to lead our software development and change initiatives. The successful candidate will have a strong track record of managing large system implementation projects, with experience in tools like Selenium, Jenkins, Azure DevOps, GIT, Bugzilla, JIRA, Elementool, TFS & MTM. They will be responsible for fostering collaboration with stakeholders to shape new client propositions and services.
Main Responsibilities:
- Drive the delivery of high-quality solutions that meet security and architectural standards.
- Track delivery of value using meaningful metrics and focus on customer satisfaction.
- Ensure smooth transition of new or enhanced products into production.
- Maintain adherence to IT governance and business processes.
Requirements:
The ideal candidate will have 14+ years of experience in the IT industry, with expertise in manual and automation testing, as well as account management. Additionally, they should have knowledge of the Financial Services, Mortgage Servicing, Banking, and Insurance industries and markets. Experience in agile methodologies and mentoring staff to maximise individual potential is also essential.
Salary:
$120,000 - $180,000 per annum, depending on experience.
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