Customer Service Representative
3 days ago
About the Role
This is an exciting opportunity to join our team at Pertemps Managed Solutions as a Customer Service Advisor. As a key member of our recruitment team, you will play a vital role in supporting our clients and candidates throughout the recruitment process.
Key Responsibilities
- Shortlist relevant applications and screen applicants to ensure the best candidates are selected for our clients
- Utilize our CRM and application tracking systems to update candidate stages and provide timely communication
- Provide exceptional customer service via phone, responding to inquiries and concerns from candidates
- Process and manage candidate documents to support the application process
Requirements
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and candidates
- Confident and articulate, with a strong phone presence
- Strong administrative skills, with attention to detail and accuracy
- Ability to work under pressure, maintaining a professional and positive attitude
- High level of accuracy and numeracy skills
What We Offer
- Free on-site parking for all employees
- Comprehensive training and development opportunities to support your career growth
- A dynamic and supportive team environment, with opportunities for progression and advancement
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